Last updated: 28 October 2026

Reframe (“we”, “us”) respects your privacy. This policy explains how we collect, use and protect personal information through our website and in our dealings with you.

What we collect
When you contact us through our website, by email or by phone, we may collect your name, company, email address, phone number, project details and anything else you choose to share.

Our website may also collect general usage information, such as pages visited and browser type, through cookies and analytics tools.

How we use it
We use your information to respond to enquiries, prepare proposals, deliver our services and keep in touch about relevant work. We don’t sell or rent your personal information.

Who we share it with
We may share information with trusted service providers who help us run our business, such as our website platform, email and file-sharing services, and freelancers working on your project. We share only what’s needed for those purposes. We’ll disclose information if required by law.

Some of these providers may store data outside Australia, including in the United States.

Cookies and analytics
Our website uses cookies to function and to understand how visitors use it. You can manage cookies through your browser settings or the cookie preferences on our site.

Security
We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Accessing or correcting your information
You can ask to access or correct the personal information we hold about you, or ask us to delete it, by contacting us below.

Contact
Reframe · ABN 90 310 316 116
info@reframefilm.com.au · +61 422 450 566
Brisbane, Australia

Changes
We may update this policy from time to time. The latest version will always be on this page.